Australian Owned
& Operated
20+ Years
Experience
250+ Brands
& Counting
Need help with Freight Forwarding?

Freight Forwarding Services Across Australia, New Zealand & International Markets

Integrated air, sea and last-mile freight logistics designed for speed, visibility and compliance.

  • 15+ years in international freight forwarding and cross-border logistics
  • 5 bonded gateway facilities across Australia and New Zealand
  • Same-day clearance on eligible air freight via in-country airport fleet
  • Exceptional on-time performance on direct freight lanes
  • Cloud-based visibility into customs, clearance and delivery status

AMS eGroup provides freight forwarding services across Air and Sea platforms, but with more emphasis on improved electronic communication and visibility in the supply chain. With our direct relationships with Airlines and Shipping lines, our solutions are not only competitive but also reliable.

We operate our own customs bonds across our APAC network, allowing our customers better visibility and faster clearance times than traditional forwarders. Our services across Australia and New Zealand include:

Air Freight (IATA accredited)

LCL and FCL Sea Freight

Project Cargo

Customs Brokerage and Advice

Collection of Duties and Taxes

Last Mile delivery options

Licences 77G Bond across Australia and New Zealand

We power global ecommerce trade for brands you know and love including

Our experience
We process over 50 million orders annually
Years Experience
0 +
Brands & counting
0 +
Australian Staff
0 +

What is Freight Forwarding?

Freight forwarding is the coordination and shipment of goods from one location to another using one or more carriers via air, sea, rail or road. It involves managing customs documentation, carrier selection, route optimisation, warehousing, and final delivery.

At AMS eGroup, we go beyond simple forwarding. Our integrated platform links freight with customs clearance, bonded warehousing and real-time tracking, giving you complete control from origin to destination. Whether you’re moving raw materials or high-volume eCommerce goods, we optimise for delivery speed, compliance and cost-efficiency.

AMS eGroup offers national and international mail, parcel, and freight services to Australian and New Zealand clients seeking a reliable and dedicated shipping partner.

Why AMS eGroup? A Smarter Freight Forwarding Model

We’ve redefined freight forwarding for modern businesses through:

  • Direct airline and shipping line relationships – ensuring price stability, capacity and predictable transit times
  • In-house customs bonds – accelerating clearance and reducing reliance on third parties
  • Cross-border hubs in Sydney, Melbourne, Brisbane, Perth and Auckland – optimising delivery routes and cost
  • Integrated tech stack – API-based tracking, exception reporting and compliance automation
  • Multimodal freight strategies – combining air, sea and road for speed-to-market or cost-to-serve goals

Dedicated International Shipping & Customs Clearance

Faster clearance. Lower compliance risk. Complete oversight.

Our international shipping services are built for businesses moving freight across borders regularly. AMS eGroup is licensed to operate Customs and Quarantine-approved bonded facilities, giving us control over the entire import/export process.

We handle:

  • Air freight and sea freight (FCL & LCL) import/export
  • Customs clearance, quarantine inspections, and duty classification
  • Tariff advice and trade compliance support
  • Cargo tracking from origin through to final delivery
  • Integrated shipping documentation, digital lodgement and pre-clearance

Our clearance protocols are designed to reduce hold-ups at the border and ensure your freight moves quickly and in full compliance with all government regulations.

Domestic Freight: Direct, Express & Tracked

Whether you’re distributing bulk goods to retailers or direct-to-consumer parcels, AMS eGroup provides nationwide domestic freight services with:

  • Express delivery from bonded hubs near sea and air ports
  • Full parcel and pallet visibility via our cloud-based tracking system
  • Multi-entry point strategy for cost-effective distribution and reduced transit time
  • Flexible handling from small satchels to large freight loads

Our active tracking and real-time updates give you full confidence over the final leg of your logistics chain, with control over delivery SLAs, returns and service performance.

Customer Reviews
What our customers have to say

Jenkinson Logistics

AMS have for years provided us with a seamless service encompassing various service options as we controlled numerous business flows from various origin points, to Australia & New Zealand, and all the time we are sat in Ireland. The comfort from having a strong reliable service partner is priceless.

Rated 5 out of 5

Bodum Australia​

Their can-do attitude is remarkable and their personalised customer service will help you achieve what you need no matter what the challenges are!

Rated 5 out of 5

Confidence Club

Confidence Club has been using AMS since the beginning of 2020. In that period our business has increased four fold, through a sometimes difficult logistics environment – and we would not have been able to accomplish this without the support of AMS and their fulfilment partners. AMS service levels are excellent and the commitment from the top down to continually improve process and efficiency is commendable. AMS is now an integral part of our business and we would be happy to recommend them to other ecommerce businesses looking for good value and reliable partners.

Rated 5 out of 5

Our Services

At AMS eGroup, we deliver end-to-end warehousing, fulfilment and distribution services customised to meet your specific business requirements. Our team of logistics experts handles everything from customs clearance to last-mile delivery, ensuring your products reach their destination efficiently and on time.

FAQ:

AMS eGroup delivers an integrated international freight forwarding service that combines global carrier access, bonded warehousing, customs clearance, and cross-border freight logistics, all optimised within a single solution. We offer full visibility, digital documentation and real-time performance metrics so your team can manage by exception.

We operate bonded facilities and cross-dock gateways in Sydney, Melbourne, Perth, Brisbane, and Auckland, optimising freight flows into Australia and New Zealand. Our in-house brokerage ensures compliance with both the Australian Border Force (ABF) and the NZ Customs Service, streamlining import/export clearance and accelerating dwell time through ports and depots.

Yes. We manage consolidated sea freight, air cargo, and domestic distribution through a flexible multimodal network. This allows for intelligent routing based on speed, cost or service-level priorities, ideal for clients with variable SKUs, seasonal demand or hybrid fulfilment strategies.

Our team includes licensed customs brokers and international trade specialists who maintain up-to-date compliance with tariff schedules, classification codes, and restricted goods protocols. We mitigate exposure through pre-clearance, digital lodgement, and proactive documentation audits.

Through dedicated air freight services and local customs clearance at destination, we support same-day or next-day distribution for time-critical items. Clients can also pre-position stock in our bonded facilities for rapid regional deployment, bypassing delays in last-mile delivery.

Take the first step
Or contact us directly via
Let’s Talk

Fill in the below form and we'll reach out in the next 24-48 hours: